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Dallas closet design concrete finish custom walk in closet
Closets By Design Dallas

Closets By Design Dallas Closets By Design Dallas

We had this company install storage shelves in our garage less than 2 years ago with a warranty agreement. I went to get tissue paper from a light plastic container and the whole shelf fell on my foot.

.. and I was badly injured. My husband checked the unit and found that it was coming apart at the bottom because of poor workmanship. He called the company and they refuse to honor the warranty. I cannot recommend a company with such poor customer service and business ethics.

There is plenty of competition out there. Stay away from Closets by Design! Lihat Selengkapnya

Once again you came through for me. I have loved my master bedroom closet and this time, you did an excellent job with cabinets in my laundry room. Couldn’t be more happy with the results. I chose …black this time and it is absolutely gorgeous with my stainless appliances.

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Lifetime Transferrable Warranty, Free Quotes, We can usually get your appointment set within 5 days. read more

Are you ready to simplify your life? We can help you, one room at a time! It’s as easy as clicking a button. Schedule your appointment online and get up to 40% off plus free installation! https://www.closetsbydesign.com/ScheduleRequests

We had a fantastic experience with this company. Renee was honest and sincere in her design sketches and actually dissuaded me from things she didn’t feel would benefit my space. The installation proc.

..ess was easy and flawless. I highly recommend Closets by Design! Lihat Selengkapnya

Best team of professionals I’ve ever worked with. Class act! The product speaks for itself – top of the line. Closets by Design pioneered and continues to set the standard for this industry.

The company sales person called me back almost a year later when she was leaving the company and asked me if she provided me with a product would I consider changing my review. I explained that I cannot change what happened but would add another review. The company did try to make up for the poor experience by adding a small install items , but I did not get a call from the owners until after the install and was asked if and when I would consider changing the review The follow up experience was pleasant, the scheduling was done professionally and as arranged, I was called within 30 mins of arrival, and the installed was polite and professional

I am very pleased with the design of my closet. The young man that put it in was very professional. I am not sure of his name but he was very tall. I would use them again.

Closets by Design Serving Dallas, Fort Worth, Plano, McKinney, Denton, Arlington, North Richland Hills, Flower Mound, Carrollton, Garland, Mesquite and all surrounding cities

We Have used Closet by design for the past 12+ years and Love it!! My consultant Amy really put her heart into working with me to make the best out of my closet space. It is Magnificent!!

I am very happy with my master closet! We are much more organized and able to fit quite a lot more clothing into the space than before. The Designer came out for a consultation. She was professional, .

..explained the product and the process and came up with a good design with much thought given to the clothing that we have and how we live. The installer came out to install the closet and were done in about 6 hours.

Pretty impressive to see the transformation. Will be calling them back out to do our daughter’s closet soon. Lihat Selengkapnya

Very Very Bad customer service, I just ordered last week with the designer Amy Hayes at the time of taking order she was very good but after one week she was a different she was not listening to our r.

..equest she said now you guys have paid and stuck with us. I am so much scared now as what they will deliver and install as now I have no confidence in this company. For future people who are looking for closet please be very careful with them I had very very bad experience.

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The beginning of the process was great, the consultant came out to measure my closet, but when it arrived they under measured the closet space and so I had a huge gap of nothing but wall. when I let m.

..y sales consultant know she apologized and “accommodated” me for the mistake on their part. After waiting almost a month and a half they bring me the rest of my closet and to my surprise it was wrong yet again, this time it didn’t have a back to the piece they “accommodated” me for.

Upon waiting yet another 2 weeks it is finally finished. A project that was supposed to be done in a month turned into 2 months of waiting. Lihat Selengkapnya

5 stars 10 4 stars 5 3 stars 1 2 stars 4 1 star 4 We calculate the overall star rating using only reviews that our automated software currently recommends. Learn more.

Closets By Design in Addison, TX My order was simple…just three shelves to fit into an existing garage cabinet (built by this company or a similar company years ago). I completed the online schedule request, filling in two dates for the appointment as requested on the form. I never received a confirmation from CBD until the morning of my first selected date to tell me that the designer had car trouble and that we would have to reschedule the following week. Next week when the designer arrived, she gave no acknowledgement or apology for the inconvenience. I explained what I wanted and she wrote some notes. However, I had to ask her to write ON THE ORDER FORM that I was ordering THREE SHELVES. Several weeks passed and I finally called CBD to learn the order status. I was told that someone would deliver the shelves to me that week. I was later called to reschedule. On the rescheduled day, no one came. I called the office to complain. Then I was told that the designer was out of the country and I would have to wait until she returned. I asked to have the office manager Jason call me. He did not. I called again and was told he was in a meeting so she sent my phone call to his voicemail where I left my name and number. Still no return call. I called again and finally got them to send out the installers. Well, the installers were told that I only ordered TWO shelves so they could not complete the order. They cut the shelves and left. I called CBD again and explained what had happened: two shelves instead of three. Now they wanted me to fax my copy of the order to them. Thank goodness I had the forethought during the first consultation to have the designer “write” on the order form that I was ordering THREE shelves, not just TWO. I faxed my copy to them then called to talk to Jason but he was not available (no surprise by this time). For the third time I requested that he call me back; JASON HAS NEVER RETURNED ANY OF MY PHONE CALLS. I should also state that after the MANY, MANY phone calls I made to this office, each time that I was promised a return call, only two calls were ever returned to me. As of this week, I finally got the third shelf. The installers were great…very polite with fine customer service skills, something this Addison office does not understand or practice. BOTTOM LINE: There are competitors who will build a great product for you and guarantee scheduled delivery. As well, they will return phone calls. Save your own valuable TIME…Go somewhere else where CUSTOMER SERVICE MEANS SOMETHING TO THE COMPANY and PROMISES ARE FULFILLED!

The company makes good equipment, but my experience with the Addison back office was far less than stellar. The sales person worked with us on the design, and all that was very satisfactory.We paid 50% down, 5 weeks in advance, for an installation. All very reasonable so far. The installation was to take two days. On day 2, we find a note from the installer informing us he did not have all of the material to finish the closet. Nonetheless, he took our final payment (which, according to the contract, was due WHEN THE JOB WAS COMPLETE) and the company cashed it. I had to call the office to inform them the job was incomplete. The first person I spoke with informed me that the job was shown as complete. I politely disagreed, and asked her to check and call me back. Someone did call me back, and informed me there was a shipping error and our materials were not on hand and the job would be completed in 2 weeks. Here are my primary issues with this: 1. If this firm was unaware that the material for the job was unavailable, that shows an entire absence of supply chain management, which is one set of problems. 2. If the firm was aware the material was not available and did not inform us in advance, that’s just poor, poor customer service (especially leaving it to the installer to notify us via a handwritten note). I called and expressed my frustration with the situation. In each case, no one actually took responsibility for the SNAFU. The “Operations Manager” stated (this is not verbatim) “How do you think I feel having to notify people about the problems?” I was finally contacted by a woman named Gia (Gia Gambatese [email protected]) who stated “We would be taken care of.” If by being taken care of, she meant that the installer would eventually show up and finish the job that i already paid for two weeks later, then I do believe there was misalignment between my understanding of “taken care of” and hers. Bottom line – there is not a great deal of distinction in the actual closet equipment between these companies. I know. I did extensive research. It’s about customer service and meeting deadlines in my mind. Hence, this company failed miserably. My recommendation is to go to California Closets or some other similar place and save yourself the headache. Closets By Design in Addison does not have a firm grasp on customer service. The only reason i gave them two stars is the install was good (albeit very, very late).

Cuttwood Construction & Cabinets prides itself on being the go-to choice for clients looking for Cabinetry, Remodeling and Home Building services. read more

We have had closets installed by CBD twice. First experience was very good and that was the reason we decided to get our second project done for our new house. We got the master closet and the guest closet done, final outcome is good but it has been a nightmare. Still have a few issues which have not been taken care of. There is a lot of mis management, right from the designer to the installer. The follow up is nil, and when you call, there is mis communication among the team. Some of the team members are rude, designer never responds. I would not recommend going with CBD When one spends thousands of dollars on these pricey closets, you expect better customer service and service.

They did my closets a couple of moths ago, I was so completely happy I hired them to do cabinets in my garage. Debra the designer once again knocked it out of the park. They beat the estimated install.

.. by two weeks as originally scheduled. Moving here three months ago my garage was a mess. Now, wow it looks amazing and almost nothing left on the floor. Their installers are amazing, respectful and so hard working all in 100 degree heat in the garage.

Thank you Closets By Design Lihat Selengkapnya

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While Debra did a great job of designing the space, the rest of the project was pretty much a disaster. A project that should’ve been a 2-day install took more than four months to get right. The first problem was the install. Day 2 when the team left, the closets and my bathroom were a mess! I took photos of the boot prints on the closets, the dings in the paint on the walls in my hallway and bathroom from hitting the walls while carrying in the closet pieces, the sloppy install job, the messy caulking job, and more. They sent the same team out a day later (after I’d cleaned up most of the mess) to “fix” it but it was still just an average install job. They then had mis-measured pieces, couldn’t find the solve for how to get the right sized handles on the doors, installed a mirror with a defect (which 5 months later is still not resolved). They are also the worst at being responsive. I wouldn’t recommend this company to anyone. For an $8,000 project, I expected better. I think my quote to them after the initial install was that the IKEA closets I had originally looked a lot better than the job they did. Spend your money elsewhere…these people don’t care enough about your project to get it right.

Closets by design did an absolutely fabulous job on my master closet . The design and quality were just beautiful. My designer Debra could not have been more talented and patient with me. We were so happy we just ordered garage cabinets. If you want quality and expert designs you would be foolish to go any where else.

Being organized in your office and workspace helps greatly with work efficiency and productivity. Set up an appointment with us today for a free consultation! https://www.closetsbydesign.com/office

Amazing closet!!!! They did an excellent job. It was everything I envisioned and more. I highly recommend closets by design! Professional and expedient. Would definitely use them again.

Closets By Design is a fantastic company whose owners and employees take great pride in their work and customer service, not only at install, but also in standing behind their product with any issues .

..that may arise afterwards. They take great care in providing the best design for their customers and I loved my closet so much that I also had them do my garage and utility room! Lihat Selengkapnya

Just had our master closet done. The consultant drew up a great plan and had good ideas. The installers were super nice and did a great job. Cleaned up after themselves. We have so much room Love i…t. Highly recommend. Lihat Selengkapnya

We invited several closet designers for our new home. The beginning consultation was good. But once we paid the nightmare began. First issues with installation and timing. All of a sudden the local ow.

..ner was blaming me that it would take them 3 days vs 2. Then we have an issue with the design. It took me two weeks and threats of legal action to get someone to call. The original designer finally came back and admitted that the install was wrong.

She would consult with the local owner and get back to me. Never heard back. Now handles are coming off and I cannot get the sales/designer to call me back with the design/install error nor the quality issue.

Lihat Selengkapnya

Welcome to Closets By Design, where we specialize in custom closets and home office. Closets By Design can design an attractive storage space for any area of your home that needs organizing, from the pantry to the garage and everywhere in between.

“Having fun decorating it too: shoes on its own shelves, sweaters in cubbies, a bench to sit on, and customized shelving and drawers.” in 3 reviews

4125 Billy Mitchell Dr Ste 100A (16.114,77 km) Addison, Texas 75001

It took us 40 years, but we now have a walk-in closet that we love and is very efficient for our needs. Both the design and installation were wonderful experiences. Closet by Design’s customer servi.

..ce exceeded our expectations. Lihat Selengkapnya

Erin B. said “My experience with Tailored Living was awesome! Casey turned my disaster of a closet into an extremely well functioning, organized space that is easy to maintain and keep in order. The process was super…” read more

Understand how a business’ rating changes month-to-month. Learn more.

I am very happy with my master closet! We are much more organized and able to fit quite a lot more clothing into the space than before. Jessy came out for a consultation. She was prompt and professional, explained the product and the process and came up with a good design. The installer came out to install the closet and were done in about 4 hours. Pretty impressive to see the transformation. Will be calling Jessy back out to do our daughter’s closet soon.

“My designer Debra could not have been more talented and patient with me.” in 3 reviews

Loved my designer Kristy Hall! If I were rating just her, I’d give her 5 stars! She was understanding and patient. She didn’t have any problems trying to find different configurations/options so that I can keep to a budget. You have to know your business/products to be able to come up with so many different configurations so customers like me can feel like I have explored all my options. The installers were great as well. Polite, professional and careful with my cream colored carpet. We did lay down a path for them to walk from front door to closet and they were careful to stick to that path. I really appreciated that. We did have issues during install with the actual contents of our closet. We were missing some drawers and doors. For whatever reason, they were ‘lost’ in the warehouse and had to be reordered. Then when the order arrived, installers came back. During the second install, something broke during install, so they had to come back a third time. During the 3rd install, we noticed some of the new drawers they put in had defects, so we had to give it a 4th try. After the 4th trip, they finally got everything right. Was it worth it? I would give an enthusiastic ‘Yes!’ if they had gotten everything right in one or two tries. The 4 trips home to meet the installers was a hassle..but neither designer or installers’ fault. All in all, I do love my closet. We have a smaller master closet and with Kristy’s help, we were able to fit more and still look neat and organized. The closet looks beautiful and we enjoy going into everyday!

Tailored Living specializes in organizing all aspects of your home, including: custom garage cabinets, commercial grade garage flooring, home offices, entryways, specialized closets, Murphy beds, laundry rooms,… read more

Love my garage cabinets and the installers (Alfonso R and Erick S) did a great job and left the garage clean of scrap. Would love to get pantry and master closet done but a bit pricey to have it all done at once. Maybe next year 🙁 ….. 😀 Install 8/11/16

I’m so happy I contacted CBD! Not only did they send out an awesome designer, Caroline Renee Monroe, but she was then followed up with the best installers! Renee was honest, helpful and very attentive to my organizational needs. And, the installers were prompt, quick, friendly and left no mess whatsoever! Julio was in charge & he was so professional & thorough. All around excellent experience. I would highly recommend the individuals I worked with and can’t wait to get the next closet finished.

I’m very displeased with the unorganized manner of this organization. We have a closet system for several years created by Closets by Design. Recently we had flood damage and our initial visit for the.

.. redesign was postponed. Today we were scheduled for the tear down of the closet so the flooring people could put down our floor. They indicated our appointment was not for today but tomorrow. Not to mention that for them to re-install it will take 6 weeks.

Also they took our deposit for the rebuild already without producing a deliverable. I think we should have gone with their competitor: California Closets. Lihat Selengkapnya

Yelp users haven’t asked any questions yet about Closets by Design.

Lihat selengkapnya dari Closets by Design Dallas/Ft. Worth di Facebook

We contracted CBD to design and install a custom closet system along with a wall bed last year. It’s been 8 months and we still do not have a closet to use. The designer came up with a design that is not practical to install, closet system was taller than the wall height and the designed queen size wall bed cannot be fitted physically. CBD attempted thrice to install the closet after correcting the design but still failed to get it together. Either they forgot to manufacture the doors or forget to bring the right hardware. After contacting CBD management, I realized the issue was with how the company is managed. They don’t care about the customer or what they want. Please get your closet built from another company. Don’t fall for what the designer promises you, your closet will be built but the pain you have to go through is not worth it.

The saying is true, you get what you pay for…and I did! I appreciated the staff’s professionalism and attention to detail from scheduling consultation to design and then installment. Now on to project number 2, MY closet! The added shelving and drawers is a masterpiece to my son’s room. Unfortunately, my son’s closet is tiny and he has lots of tennis but nowhere to store them. This design is an extension to his closet and made his room neater to say the least. Thank you! Can’t wait for my new closet!

Love my closet! So pleased with design and service and product! Have used in multiple spaces and very happy!

I have to take the time to review Closets by Design. My designer Kristy spent so much valuable time with us making sure all our closet needs were met. We have been enjoying this beautiful closet for over 4 months and we are so happy with how it turned out. This company has great customer service and the installers were very professional and had it installed in no time. We priced other companies and CBD had the best value and quality. It truly looks like another room was added to our bedroom. Just beautiful and practical! Thanks for helping make our everyday lives start by being so organized!

Closets by Design finally finished the work and addressed only a few of the problems, but at least the finished product looks pretty good. (Issues with using particle board instead of the MDF that the salesperson showed me, clothes rods too close to the wall, installer who cut corners, time delays, etc.) I certainly hope that I have no warranty issues because I doubt they would give me the time of day after my previous bad Yelp review and holding their feet to the fire about the design/installation flaws. This all could have gone SO much better had they just done what they said they would do and been fair about a financial solution to this mess. The entire project took about 6 months, which is unsatisfactory. Live and learn…

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“I appreciated the staff’s professionalism and attention to detail from scheduling consultation to design and then installment.” in 3 reviews

I’m so happy I contacted CBD! Not only did they send out an awesome designer, Caroline Renee Monroe, but she was then followed up with the best installers! Renee was honest, helpful and very attentive.

.. to my organizational needs. And, the installers were prompt, quick, friendly and left no mess whatsoever! Julio was in charge & he was so professional & thorough. All around excellent experience. I would highly recommend the individuals I worked with and can’t wait to get the next closet finished.

Lihat Selengkapnya

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I love walking into my new, designed closet. It’s beautiful and big and stores all my things. There’s a place for everything. I truly am enjoying it. We just moved into our new home and the closet needed to be transformed. Kirsty H. did a wonderful job meeting our needs and designed a great closet. The installers were professional and courteous. 4 stars for great work. I would have liked to have their people demolish the old closet, then paint, and then install but they don’t do it that way. They will tear down the old and then install but we needed to patch and paint before. This is my second CBD installed. I did this 10 years ago. I know the closet is a great selling point if you’re selling your house. Having fun decorating it too: shoes on its own shelves, sweaters in cubbies, a bench to sit on, and customized shelving and drawers. Great experience.

We had a need for some shelves to store different types of paper in our print area. Closets by Design Dallas/Fort Worth came out and looked at what we needed. Bryan sat down and drafted exactly what ..

.we where looking for. The project came in under budget and was completed faster then originally planned. The installation team was very professional and took pride in their work. We have received many compliments from our top executives on the quality and how good the piece looked.

We have since had Bryan come out for two other projects and Closets by Design Dallas/ Fort Worth has done outstanding work each and every time. JB Production Supervisor KUBRA Lihat Selengkapnya

I recently purchased my first home, and the master closet was in need of a makeover. At my mom’s recommendation, I hired Closets by Design. The staff members that I interacted with were friendly and h.

..elpful. I inquired about moving my installation date to their soonest availability, and they were able to accommodate me. The installers did an excellent job. It was obvious that a lot of skill and passion went into their work, as the finished product was exactly what I ordered.

Plus, they were meticulous in keeping the installation area clean. My new closet will be a huge perk of living in my home, aesthetically and functionally. Thank you very much, Closets by Design! Lihat Selengkapnya

Second time I’ve had you guys out for work. The first time was for my amazing Garage cabinets. Which I was completely satisfied with the entire process of the sales call and the installers. This time .

..was for a pretty big walk in closet. Again, job well done, I’m a customer for life. Lihat Selengkapnya

Toko Kabinet & Meja Dapur · Studio Desain Interior · Kontraktor

Debra Fitzhugh, my designer, really knows her stuff – has great suggestions for making cabinets/desks work in an odd space, doesn’t oversell me on things I don’t need and is upfront on costs and where I can add or remove to fit in my budget. I’ve had her complete several projects and the installations were all very well done and they clean up everything very nicely when they are finished.

After posting my initial review, i heard from Lisa, the owner, immediately. She was highly apologetic. She sent her husband and operations manager out the next day. A few days later, their installers were back out here and worked into the night to ensure i was pleased with the finished product. I am! !! My closet looks like i imagined it would initially! Thank you, Lisa, for resorting my faith!!!

*Updated 7/25 as requested by Closets by Design, please be sure to read the entire review. BUYER BEWARE. I was really excited about the process but it has ended up a huge headache. While I am satisfied with the outcome, getting here wasn’t easy. I was told 2 people would install my closet and it would take 4 to 5 hours. I was scheduled for the “early morning slot”. I had one guy show up at 11:30 am. It took him until 6:00 pm to finish, so the painters I had scheduled were delayed as was my entire day. Next, I found that they failed to finish the work and left pieces unmounted to the wall. When I contacted my designer, she asked for pictures and then told me these pieces were free 6 business days ( 9 normal days), I finally got a call from the installation manager who claimed they never mount these pieces. I have no idea why they would not finish the work, but he claimed it was standard and they would come fix it for free, great. They were scheduled to come Friday between 12:00 pm and 4:00 pm. I got a call at 5:30 on Friday saying that they were delayed (surprise, surprise), and were now going to come on Saturday morning. The guy finally came around 10:00 am on Saturday, did 20 minutes of work and was out of there. Lastly I was charged DOUBLE. I just checked my credit card to see I was charged again for my closet that I had already paid for. When I called, the receptionist did not apologize and said they voided the charge. I would expect proactive management in contacting me before to let me know that I was going to have a large charge on my card and tell me they had already voided it The customer service was delayed and horrible and lack of communication is a big issue. I felt disrespected throughout the process and like my time was wasted. If you are are looking for quality work done right on the first time, stay away. UPDATED on 7/25: I am being requested by Closets by Design to update my review or they will ask Yelp to take it down because they claim my statements above are false. In fairness, it is my opinion and I am stating the facts as requested below: 1) The installer came at 11:30 am. They gave me a window between 9:00 am and 12:00pm, so that is “on time” but is not “early morning” as the designer had told me. 2) The designer did respond to my first email after installation, and I responded with the pictures she requested. After I sent pictures, she did not responded. 3) I emailed in my issues on June 28th and was responded to by Matthew on July 7th. I stated above it was two weeks and it was actually 7 business days to me (6 business days for CBD due to production closure and holiday delay) 4) They also asked me to re-consider my 1 star review and remove “BUYER BEWARE”. If they wanted to do this, they should have provided a service that warranted it. It’s tacky to me they asked me to do this in the first place, but here we are,

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