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American Home Design did a great job on my window installation!! Most places I called were so pushy and the product just didn’t seem as reliable as the Windows I saw in the AHD showroom. I got a good price for the product and the installers were amazing! They were so clean and professional, and my window looks great! We had old single pane Windows, and the noise we could hear through them from our neighborhood was getting intolerable. This double pane window that they installed cut the noise pollution in our home in half. We love it, we will use them again for other projects.
Just had them out again for a different project and again we are very happy. Updated.I had a good experience with them. I called and they came out quickly. I could actually understand the quote they provided and it was not scratched out on a napkin (like another quote I received.) They have also been around for quite some time which makes me more comfortable (I always worry I will give someone a deposit and the pull a disappearing act.) They did a nice job explaining the windows they offered had them installed in a reasonable amount of time as well. I will update my post in a few months to let everyone know if I saw any difference in my heating and cooling costs. Update Not a huge difference but not bad. Overall I would recommend them. Hard to find even a decent contractor. So far so good. Getting some nice compliments.
My review is actually on a shower installation. Although I was thrilled with the transformation, we experienced a need to sell our house. We were very unhappy to discover that despite confusing wording and not being told…the warranty is not transferrable to the new owners despite the shower being only 4 months old. The person I talked with was kind enough to credit me with a warranty call because I called in before we moved. Since I’ll still be paying the monthly payment on the nearly $6000 cost, I think they either need to change their policy or make the warranty more clear. I would think twice before I signed with them again.
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Had a FANTASTIC experience from start to finish buying my grandparents walk in tub! Great customer service and it felt like family. We’ll certainly go back when it’s time to do the windows!
Select a Product Bathliner/Bathwrap eShield Pavilion Pergola Screen Room Siding Sunroom Walk In Tub Windows Water Test
Don’t be tempted by the commercials. They have high pressure sales tactics. I requested a bid from them 20 years ago and they would not talk to me unless my husband was there even though they were at my home. I thought in 20 years things would change. I called them today about a door and the same thing. No one else even asks if I am married. The receptionist had to ask the manager if they could talk to me alone. Sorry, but I will use someone else.
I stopped by their design showroom and was really impressed with not just their selection but their staff as well. They were so nice and spent a considerable amount of time with me. I really appreciated their input and was able to find exactly what we needed. Keep up the great work!
We were doing some pricing for replacement windows. We got quite a few quotes from different companies, but none were ruder AND more expensive than American Home Design. They were not pleasant and plain rude. I’d recommend you go in a different direction!
American Home Design: A Name You Can Trust With the Results to Prove It
Yelp users haven’t asked any questions yet about American Home Design.
I thought after watching the demo of the windows in our home, that we had found the right company with the right windows. A month ago, I discovered a significant gap between the house and the window screen. An installer came to inspect it three weeks ago and left an inspection tag on our door. Today, I called the company to find out why we hadn’t been told anything. I was told the screen is bent and it cannot be repaired. A new screen was ordered and it will take 4 to 6 weeks to come in, then we have to be placed on an installation schedule. When I called to tell my husband about it, he was at home and checked the other two double windows and they have the same screen gap. American Home Design replaced our screens on 12/6/14. I would purchase windows from the company again, as long as I don’t have any problems with the new screens.
Remember a time when it used to be ‘service with a smile’? Using American Home Design I was treated as a valued client and respected as a person- neighbors treating each with kindness AND respect. All parts of the process- consultation in home, installation (really only 1 day), care shown for my home and my needs— and expected results that met my expectations and desires! The removal of garden tub and installation of a walk-in-shower was a wonderful experience. I got exactly what was promised: quality work for an affordable price!
Member of the exclusive national Home Improvement Management Summit group (H.I.M.S.), and winner of the esteemed ‘Legends of Home Improvement Award.
Qualified Remodeler Magazine consistently ranks American Home Design as Middle TN’s #1 Home Improvement Company.
5 stars 4 4 stars 2 3 stars 1 2 stars 1 1 star 7 We calculate the overall star rating using only reviews that our automated software currently recommends. Learn more.
Beware if you’re an unmarried woman. Or maybe an independent married woman. Or even a married woman who makes the majority of household decisions. Because when American Home Design delivers a bid, they will make it very clear that they prefer to speak to your husband – you know, the “decision maker” in the home. Because we silly women can’t be bothered with life-altering decisions like windows. I hate to break it to you guys – this ain’t the 1960s, and you’re not in an episode of “Mad Men.” Your behavior is offensive and sexist. I wish I could review your craftsmanship and product, but there’s no way in Hades that I’ll ever let you step foot in my home. I’d be willing to pay twice as much to be treated like a competent human being.
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These people are so pushy! My mom signed me up for a drawing for free windows from AHD, and I got a phone call from them a few days later wanting to set up a free estimate. I reluctantly set up the appointment, and after discussing it with my husband, we decided to cancel the appointment because we weren’t in any position to purchase new windows anytime soon. When I called to cancel, I was transferred to 3 different people. Finally, the third person tried to keep me on the phone and argue with me about why I needed to go ahead and keep this appointment. Finally, I told her that no, I did NOT want to keep the appointment or reschedule- I wanted to cancel it. And she said, “ok”, and hung up on me! I would never use this company, simply because of the pushy and rude salespeople!
Chosen for Remodeling Magazine’s Big 50 Award for the best home improvement companies in the United States.
Winner of the Greater Nashville’s House & Home magazine’s Reader’s Favorite Award
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We recently had a screen enclosure done on our vacation home in Nashville & I cannot stop bragging about your company. It was a pleasure working with all of the various staff at American Home Design. They were really attentive to our questions and concerns and we felt at ease with the little glitches that came up as the project progressed. We even fell in love with your beloved dog Bella and are so sad to hear about her passing. Now that the summer is upon us, we’re having more parties to show off our new screen room ;o) We are very satisfied with the outcome and thought you deserved to know just how wonderful someone thinks you all are. Thank you for making our dream a reality & best wishes for your long and continued success! Jacintha
Got a quote for two sides to screen in a very small porch and do a carport. The carport had to be dropped as it encroached on the lot line and codes would not approve. They after four months did the screen porch. I can’t believe I ever accepted the quote in the first place. Just caught up trying to make the wife happy, but $3948.00 for 122 sq. ft face of enclosure………………….well do that math. It is about 3 times the price we should have paid for a reasonable quote. Guess it is a lesson learned I will always have everything measured out and know before I get a quote. Learned a lesson here. I am not sure about the business otherwise, but if you do use them make sure you do your homework first. The price for the small job was totally outrageous.
DO NOT ENTER ANY SWEEPSTAKES THAT THEY ADVERTISE ON THE NEWS CHANNEL WEBSITES!! I cannot be more annoyed by this company. Over a year ago I entered one they posted on news channel 5 website. Since then they have bombarded me multiple times daily by phone and email at all hours of the day and evening. From the 615-361-6100 number. They are relentless. I have entered drawings before and had a simple call or email from a company and that was that. Not American Home Design. They will blow your phone up every day two and three times a day until you finally block their number. Then they will email you. Because of this I would NEVER EVER step foot inside their business. I would rather put plastic bags over my windows and doors than buy from this aggressive, company. They only got a 1 star rating because 0 wasn’t available. Stay away. Far far away from these people.
I don’t know how anyone could possibly do business with this company. I entered a sweepstakes on channel 4 in which I assumed I would only be contacted if I won the home renovations but no. Instead I am called and emailed 3-4 times per day by this company to “verify” I entered sometimes after I am in bed for the day! This is ridiculous and not the way a legit business operates. If I were in the market for a business such as theirs I would never use them just based on this FALSE marketing approach. It’s completely unethical and harassment on their part.